A strategic factor of competitiveness for Agens is a continuous improvement of business quality. For the preservation and advancement of its business identity, Agens ensures a recognizable quality with its services and products.
Our understanding of quality demands the acceptance of a broader view of quality, and it is not limited only to the satisfaction of demands of our customers or licensed organizations. This implies the application of principles of the Quality Management System in all business activities that are connected to phases of origination and the product lifecycle; from the idea and manufacturing to sales and post-sales product tracking on the market.
Agens will permanently and responsibly improve the Total Quality Management system in accordance with the ISO 9001 standard and the demands of a Good Manufacturing Practice (GMP).
Reaching the goals of the quality policy must be a constant duty of every employee in order to permanently achieve the simple premise: